Tags and tag structures – Tictac Customer Support

In the video below we will talk about how to create tags and a tag structure in GO+

Areas of use

Categorize users: Tags can be used to group your users based on various variables, such as location, department and jobtitle. You can give your users tags directly on their profile.

If you have Self-registration, the user can select tags or sub-tags from predefined tags you have selected for the self-registration.

Targeting courses: The tags can then be used to target courses to different types of users based on what kind of tags they has.
This is done under Courses> Change availability

If you want to group your users into different unrelated categories, you can create several tag trees. Multiple tag trees enable courses to be targeted at users who meet more than one requirement.

Create TagTrees

Step 1 Create a Tag Tree: Tags > Create Tag Tree.

Create the Tag Trees that you want to categorize your users under like (country, city, department, etc.) Fill in the info listed below:

Name: define how you want to name your Tag Tree
Tag API id: Enter a name for the API id and remember to use lowercase letters and no spaces when creating your API id. Example. "Country-city"
Note: Click View Advanced Settings to expand the section.

Step 2 Create a root tag

Click on Create root Tag and fill in the info listed below:
Tag title: Fill in the desired tag title Tag Description: Does not need to be filled in
API ID: fill in the desired API id.
Note! API id must be unique

Step 3 Create a tag

Click Create on the root tag on which you are creating a tag.
Fill in the info listed below:
Tag title: Fill in the desired tag title
Tag description: Does not need to be filled in
API ID: fill in the desired API id.
Note: API id must be unique

Areas of use

Create TagTrees

Example of Tagtrees, roottags and tag structure.

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